FishBowl Support

Frequently asked questions

The cards won’t load or I see “backup cards.”

FishBowl generates cards over the internet. If your connection drops or our service is briefly unavailable, the App falls back to a built-in set of cards so you can keep playing. Check your connection and try again; if it keeps happening, let us know.

How do I report inappropriate or objectionable content?

Cards are AI-generated and pass through automated moderation, but if you ever see something inappropriate, use the form and choose Report inappropriate content— include the theme you used and, if possible, the wording of the card. We review every report and take action to improve moderation.

How do I change how I play (swipe vs. tap, haptics)?

Open Settingsfrom the home screen. You can switch between swipe and tap input, choose which side means “Got It,” and toggle haptic feedback.

What data does FishBowl collect, and how do I delete it?

FishBowl has no accounts and collects only anonymous gameplay data. See our Privacy Policy for the full details. To request deletion of data associated with your installation, email support@bisonlab.ai. Uninstalling and reinstalling the App also resets its anonymous identifier.

Prefer email?

You can reach us directly at support@bisonlab.ai. Including your device type (iPhone or Android) and the App version (shown on the loading screen and in Settings → About) helps us help you faster.